FAQ

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number on our website or the carrier's site to monitor your shipment's progress.

We accept major credit cards, including Visa, MasterCard, and American Express, as well as PayPal and other secure payment options. All available payment methods are displayed at checkout.

We process orders quickly to ensure prompt delivery. If you need to make changes or cancel your order, please contact our customer support immediately. While we cannot guarantee modifications after an order is placed, we will do our best to assist you.

Shipping methods and delivery times are displayed at checkout, allowing you to choose the option that best suits your needs.

For hygiene and safety reasons, we do not accept returns. If you experience any issues with your product, please contact our customer support team, and we’ll be happy to assist.

If your order is delayed beyond the estimated delivery time, please contact our customer support team. We will investigate the issue and work to resolve it promptly.

Our products are made from high-quality, body-safe silicone.

Many of our products are waterproof or water-resistant. Please refer to the individual product descriptions for specific information regarding water resistance.

Yes, all our products come with a one-year warranty covering manufacturing defects. For warranty claims, please contact our customer support with your order details and a description of the issue.